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Axiom Systems IT Help Center
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My computer is running slow. What can I do to speed it up?Clear Temporary Files: Delete temporary files using the built-in Disk Cleanup utility on Windows or by using third-party software like CCleaner. Disable Startup Programs: Disable unnecessary startup programs in the Task Manager to reduce boot time. Upgrade RAM: Adding more RAM can significantly improve performance, especially if you have multiple applications open simultaneously. Scan for Malware: Use reliable antivirus software to scan for and remove any malware or viruses. Defragment Hard Drive: Defragment your hard drive using the built-in tool on Windows to optimize file access. Update Software: Ensure your operating system, drivers, and software are up-to-date to benefit from performance improvements and security fixes.
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My computer won't connect to the internet. What should I do?Check Connections: Ensure all cables are securely connected to your modem, router, and computer. Restart Router: Power cycle your router by unplugging it for 10 seconds, then plugging it back in. Restart Computer: Sometimes a simple reboot can resolve connectivity issues. Check Wi-Fi Password: Make sure you're using the correct Wi-Fi password if you're on a wireless network. Update Network Drivers: Ensure your network drivers are up-to-date by visiting the manufacturer's website. Run Network Troubleshooter: On Windows, use the built-in Network Troubleshooter to diagnose and fix common network problems. Contact ISP: If all else fails, contact your Internet Service Provider (ISP) to check for any service outages or issues on their end.
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I've forgotten my computer password. How can I regain access to my account?Password Hint: Check if you set up a password hint during account creation, as it might jog your memory. Password Reset Disk: If you created a password reset disk previously, use it to reset your password. Use Another Account: If you have another account with administrative privileges, you can reset the password for the locked account. Safe Mode: Boot your computer into Safe Mode (usually by repeatedly pressing F8 during startup), and try resetting the password from there. Password Recovery Tools: Utilize password recovery tools like Ophcrack, PCUnlocker, or iSeePassword to reset your password (requires another computer to create a bootable USB/DVD). Contact Support: For Windows, contact Microsoft support or your computer manufacturer's support for assistance with password recovery. Last Resort - Reinstall OS: As a last resort, reinstalling the operating system will remove the password, but it will also erase your data, so backup important files before doing this.
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